issued by NEST s.r.o.

Effective from: October 1, 2024

1. Introductory Provisions

1.1. These Terms and Conditions govern the provision of the FLEXIT Extended Warranty service (hereinafter referred to as the “Extended Warranty”) by NEST s.r.o., with its registered office at Jilemnického 3, 080 01 Prešov, ID No.: 47539887, Tax ID No.: 2024065450, VAT ID No.: SK2024065450, registered in the Commercial Register of the District Court in Prešov, Section Sro, Insert No. 33632/P (hereinafter referred to as the “Distributor”).

1.2. The FLEXIT Extended Warranty applies to FLEXIT recuperation units purchased through the Distributor or its business partners and is provided in addition to the statutory 24-month warranty. The statutory warranty claims are to be exercised by the consumer with the Seller who installed the recuperation unit (hereinafter referred to as the “Seller”).

1.3. The FLEXIT Extended Warranty does not apply to buyers who are legal entities or self-employed individuals (business entities).

2. Definitions

Distributor: For the purposes of these Terms and Conditions, “Distributor” means the company NEST s.r.o., with its registered office at Jilemnického 3, 080 01 Prešov, ID No.: 47539887, Tax ID No.: 2024065450, VAT ID No.: SK2024065450, which distributes FLEXIT recuperation units and provides the Extended Warranty in accordance with these Terms and Conditions.

Seller: For the purposes of these Terms and Conditions, “Seller” means a business partner of the Distributor who sells and installs FLEXIT recuperation units for consumers. The Seller is responsible for providing the statutory warranty and for ensuring proper installation of the unit.

Consumer: For the purposes of these Terms and Conditions, “Consumer” means a natural person who has purchased a FLEXIT recuperation unit from the Seller for purposes not related to their business or self-employed activity, and who is entitled to assert claims under the Extended Warranty under these Terms and Conditions.

Recuperation Unit: For the purposes of these Terms and Conditions, “Recuperation Unit” means a FLEXIT brand device designed for air exchange and heat recovery, which is subject to both the statutory warranty and the Extended Warranty, provided it is installed, registered, and maintained in accordance with these Terms and Conditions.

Extended Warranty: For the purposes of these Terms and Conditions, “Extended Warranty” means the service provided by NEST s.r.o. that extends the statutory warranty for manufacturing defects of FLEXIT recuperation units under the conditions set out in these Terms and Conditions.

Filters: For the purposes of these Terms and Conditions, “Filters” are replaceable components of FLEXIT recuperation units that serve to clean the air. To maintain the validity of the Extended Warranty, filters must be purchased exclusively through the Distributor’s website and regularly replaced.

Regular Maintenance: For the purposes of these Terms and Conditions, “Regular Maintenance” means the annual replacement of filters according to the conditions set out in these Terms and Conditions. This maintenance is necessary to maintain the validity of the Extended Warranty.

Date of Sale: For the purposes of these Terms and Conditions, “Date of Sale” means the date on which the recuperation unit was purchased by the Seller from the Distributor. This date is decisive for determining the period within which registration can be made and the right to the Extended Warranty can be asserted.

3. Subject of Warranty

3.1. The FLEXIT Extended Warranty covers manufacturing defects of FLEXIT recuperation units sold through the Distributor or its business partners.

3.2. The Consumer has the right to claim defects under the Extended Warranty under the conditions set out in these Terms and Conditions.

4. Conditions for Obtaining the Extended Warranty

4.1. The FLEXIT Extended Warranty is provided to the Consumer if the following conditions are met:

1. The recuperation unit and the ventilation system must be installed and balanced properly according to the manufacturer’s instructions.

2. The Consumer must register the recuperation unit within 12 months from the Date of Sale between the Distributor and the Seller using the registration form on the Distributor’s website: https://www.nestb2b.eu/sk/unit-registration.

3. The Consumer must ensure regular maintenance of the unit by regularly replacing the filters.

5. Maintenance Conditions

5.1. To maintain the Extended Warranty, the following must be observed:

• Filters must be purchased exclusively through https://www.nestfilter.eu/sk.

• The first filter replacement must be performed within 12 months from the unit’s installation.

• Subsequent filter replacements must be performed every 12 months from the previous filter replacement.

• Each filter replacement in accordance with these conditions extends the warranty by an additional 12 months.

6. Loss of the Extended Warranty

6.1. The FLEXIT Extended Warranty automatically terminates if the Consumer fails to replace the filters within the specified interval, i.e., within 12 months from the previous filter replacement or from commissioning the unit.

6.2. If the specified interval is exceeded, the warranty cannot be renewed, even by subsequently purchasing and replacing the filters.

7. Duration of the Extended Warranty

7.1. The FLEXIT Extended Warranty is provided for a period of one year (12 months) from the last successful filter replacement.

7.2. The warranty can be extended a maximum of five times, and the total length of the Extended Warranty may not exceed five years from the Date of Sale of the unit.

8. Validity of the Extended Warranty

8.1. The FLEXIT Extended Warranty only covers manufacturing defects of FLEXIT recuperation units.

8.2. The warranty does not cover:

• Defects caused by improper installation, handling, use, or failure to follow the manufacturer’s instructions,

• Wear and tear resulting from normal use,

• Components of a consumable nature, such as filters, fans, belts, recuperator brushes, or other parts subject to wear,

• Defects caused by climatic influences, natural disasters, vandalism, accidents, theft, or transport,

• Defects caused by repairs performed by unauthorized persons,

• Defects caused by improper maintenance or use of the unit contrary to the manufacturer’s instructions,

• Defects caused by continued use of the product without repairing a previously identified defect,

• Defects caused intentionally or by gross negligence or mechanical damage to the product,

• Non-removable defects that do not prevent proper use of the product for its intended purpose,

• Defects about which the customer was notified and other defects that the manufacturer excluded from its quality warranty at the time of sale of the product.

9. Proof of Warranty Claim

9.1. To exercise the Extended Warranty, the Consumer must present:

• The confirmation of the unit registration on https://www.nestb2b.eu/sk/unit-registration,

• Documents evidencing regular purchase of filters on https://www.nestfilter.eu/sk.

10. Final Provisions

10.1. These Terms and Conditions take effect on October 1, 2024. The Distributor reserves the right to change or update them unilaterally at any time.

10.2. These Terms and Conditions apply to all FLEXIT recuperation units purchased from the Distributor or its business partners after their effective date.